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SiteGround Reviews

In this SiteGround review we’ve covered in details all hosting plans offered by the company. Find out what can you expect from SiteGround’s customer support and what are the pros and cons of using their service. Is SiteGround a good hosting company? Read our review below to find out.
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SiteGround is a web hosting company based in Europe, established in 2003; today hosting around 350 thousand websites on their servers. They mostly focus on individual and small business shared hosting, however the company also offers virtual servers, dedicated servers and reseller hosting.

It looks like they are very passionate for open source software, offering Joomla and WordPress optimized hosting, along with lots of tutorials and free templates. They have support for Magento and other popular e-commerce applications, for those who are looking to build an online shop.

No matter if you are trying to start your own business, or you want to share your ideas with the world, it’s pretty important to be in touch with the times you are living in. That’s why nowadays everyone is on the Internet, so having your own website is of vital importance.

However, setting up your website can be a little bit tricky. If you are not a programmer (and most of us are not) you are destined to give your trust to the people who know how to set it up for you. That’s why we can recommend SiteGround. Let’s look at the facts: First of all, SiteGround is recommended by many people on various blogs and forums. It is well known that if you want to check something, you have to ask people about their experience. That is why we can find many opinions on the various blogs, sites and forums. Shared experience can be, and most of the time is, very reliable.

On the other side, it is very important to see how many different companies and businesses are using the service you are looking at and the company you are interested in. SiteGround has accumulated over 450 thousand domain names worldwide, and has data centers all across United States, Europe and Asia.

This is more impressive if you know that they have started with only one employee back in 2007. Today, they are one of the youngest behemoths in hosting, but they are energetic and professional which is proven by the numbers and facts we gave you in the first paragraphs. As a conclusion, we can say that they must be doing something right because they have achieved heights much faster than many of their predecessors.

Plans, Pricing, Features and Value

When we start to talk about plans and pricing we are more than confident to tell you that SiteGround has everything that you’re going to need. They have five hosting types you can choose from, depending on your needs and type of service you want to get.

For a start, you can choose to have Shared Hosting which is an SSD-based shared hosting solution. Or you can pick Cloud hosting which is a high performance cloud platform. Dedicated server hosting will get you their premium managed hosting machines located in 3 regions for best performance hosting. If you make a living from for instance developing and maintaining your customer’s websites, SiteGround’s Reseller hosting program is the one for you. And you can choose to give your trust to Enterprise hosting that offers premium custom-made solutions that will suit all your wishes and needs. All their hosting types have custom made plans that suit everyone’s needs.

Before we take a further look on every special type of hosting plans they provide, we have to mention that they provide managed WordPress hosting on all of them. For an easy start, they will provide 1 click installer as well as a free transfer. They will provide WordPress with managed auto updates and easy command line management with WP-CLI. For WordPress super speed they offer SuperCacher on all plans above the StartUp plan. More experienced users will be able to use WP staging and Git integration on their GoGeek cloud and dedicated plans.

Shared Web Hosting

Shared Web Hosting is their „best seller” and it is a great choice for those who are new to the Internet. This pack offers the fastest setup you will ever get – it will take you just three minutes to set up a new site and they can be even called to guide you through it.

With this pack you can create your own site in an easy way. With their simple drag-and-drop website builder you wouldn’t have to wait long before you get an original and stylish website.

If we are talking about the uptime, SiteGround has the unique approach for achieving one of the highest possible uptimes. And, as a bonus, they guarantee that you will get the compensation if you ever experience more than 0.1% downtime on a yearly basis.

Also, the advantage of using SiteGround’s service lies in their unique tools which they crafted to make it easy for the most popular applications – WordPress and Joomla. Through this service they offer an Auto installer for an easy start, Auto updater for great security as well as the SuperCacher for great speed and staging and Git for geeky users.

They say that their interfaces will make our life easier, and we trust them. They have thought up a unique user area where you can manage all aspects of your account such as your domain, billing and tickets. The cPanel is integrated into the user area with a lot of unique functionality added to it.

An all-inclusive user area has a one-stop management, beautiful design and easy-to-use tools. Enhanced cPanel is the best hosting control panel which is integrated in their user area and contains tons of extra features.

Now, let’s have a look on their shared web hosting plans. They say that their web hosting is crafted for superior experience which we can definitely agree with.

  • First in line of their web hosting plans is called the StartUp plan which you can get for only 3.95 euros a month, which is 50% off the regular 7.95 euros a month price. This plan gives you the key features needed for the accommodation of the site that has been newly added to the world, or an existing average-sized blog as well as a business website.

StartUp plan is good for the smaller online shops as well that don’t have crazy amounts of products on sale. This plan is not good for you if you are attracting more than 10 thousands unique visits per month.

This plan offers a free website builder, cPanel and SSH Access, free setup and transfer as well as the non- stop technical support, SSD Storage and free daily backup. From this plan you also get a 30 days money back guarantee, unlimited emails and DBs as well as the HTTP/2 Enabled services, free Let’s Encrypt SSLs and free Cloudflare CDN.

  • The second of their three plans is called the GrowBig plan which is, as it is named, crafted for your web growth; you can get it for 6.45 euros a month with the 50% off the regular 12.95 euros a month.

This plan will suit you if you are a more advanced user and you need more advanced features that come with the essential features. GrowBig will suit either one more heavily –trafficked website or few different websites that are average sized. Rumor has it that this plan is more popular among people who like to host all their websites in one account.

With this plan you will get a premium support, which means that your tickets will be considered as a priority. You will also get premium speeds because their SuperCacher will make your website a whole lot faster. Because they know how much we put our value into making our business safe, with this pack you will get premium security, meaning that you can have up to 30 backup copies of your website.

With GrowBig you can use unlimited add-on domains to host multiple sites and you will get premium ecommerce tools and get one year Wildcard SSL certificate for free.

  • If you choose to get their GoGeek plan which is, as they say „crafted for real web geeks“, you will pay only 11.95 euro a month for it, which is 50% off the regular 23.95 euros a month price.

This plan will be a right fit for you if you want to host a website that is more popular among people and has more visits than the usual average-sized website. If you want to work on setting up your ecommerce business, this plan is great for you because it can hold larger amounts of products and includes server PCI compliance.

Cloud Hosting

If we are talking about their Cloud hosting we can say that is a perfect hosting platform which provides very fast service, it’s auto-scalable and allows you to make your plan customized to your needs. This type of hosting service comes with four different plans: Entry, Business, Business Plus and Enterprise plan.

The difference between them, if we don’t look only at the price is in their amount of CPU Cores, memory, SSD Space and data transfer.

  • With the Entry plan for 64 euros a month you will get 2 CPU Cores, 4GB of memory, 40GB SSD space and 5TB of data transfer.
  • That is less than what you get with a Business plan in which you will, for 96 euros a month, get 3 CPU Cores, 6 of memory, 60GB SSD space and 5TB of data transfer.
  • If you choose the Business plus plan for the amount of 128 euros a month, you will get 4 CPU Cores, 8GB of memory, 80GB SSD space and 5TB of data transfer.
  • With the Enterprise plan that costs 192 euros a month, you will get 8 CPU Cores, 10GB of memory, 120GB SSD space and 5TB of data transfer. It is important to say that VAT is not included in the initial price we gave you in this paragraph.

Dedicated Servers Hosting

Their Dedicated Server machines are located in three regions that you get to choose from for the best performance of your hosting services. The regions are United States, Europe and the Asia-Pacific region. After choosing the best region suited for you, your next choice is between their 3 plans: Entry Server, Power server and the Enterprise server.

  • The Entry server comes with the price of 179 euros per month with the VAT not included in the price. It is powered by an Intel Xeon E3-1230 CPU which has a 3.20Ghz CPU Clock Speed, 4 CPU Cores, 8 CPU Threads, 8MB CPU Cache, 4GB of DDR3 RAM, 500GB SATA II HDD and a 5TB Bandwidth.
  • The Power server on the other hand comes with the price of 258 euros per month. It has a machine that is built of Intel Xeon E3-1270 CPU which has a 3.50Ghz CPU Clock Speed, 4 CPU Cores, 8 CPU Threads, 8MB CPU Cache, 16GB of DDR3 RAM, 1TB SATA II HDD and a 5TB Bandwidth.
  • And the last and in turn the best but the priciest is the Enterprise server which will cost you 336 per month. It runs on 2 Intel Xeon E5-2620 CPU, 2.00Ghz CPU Clock Speed, 2 times 6 CPU Cores, 2 times 12 CPU Threads, 15MB CPU Cache, 16GB of DDR3 RAM 4 times 500GB SATA III / RAID 10 HDD with a 5TB Bandwidth.

Reseller Hosting

If you are a programmer, web designer, developer or you just maintain websites of your customers this hosting type is the one for you. And here is how it works.

When you purchase more accounts you get more of what they call credits which get you a cheaper price on one year of hosting; so one credit is worth one year of hosting.

One to four credits will set you back 40 euros per credit. If you purchase five to ten credits you will get them at the price of 36 euros per one credit. And the best deal solution if you are buying them at bulk. If you purchase more than eleven credits you get them at the price of 33 euros per credit. VAT isn’t included in these prices.

This hosting type also gets you a special deal on domain names which start at 8 euros per year without the VAT included.

Enterprise Hosting

But that’s not all from SiteGround. If you think of yourself as more of an advanced user, and that you can’t satisfy your needs with any of the plans we mentioned before, the custom-made Enterprise hosting is definitely a right fit for you.

This plan allows you to fit the service to your needs in a very precise way. SiteGround’s experts are here to customize your plan. Firstly they will get to know your special business needs, and then they will craft a whole infrastructure which is based on them.

They guarantee you very reliable architecture; they will manage your hosting infrastructure and let you develop your business not taking unnecessary time trying to figure out what to do with your website. However, if you want to use custom development workflow, they will provide you with help integrating yours in their solution.

Customer Support

If we take a closer look at their customer support, we will come to the conclusion that they did a really awesome job. They provide 24/7 customer support, and the various ways you can make a complaint just adds value to their service.

You can file a ticket all day and all night, and you will get your first reply within 10 minutes. You can also use live chat, where you will get an instant reply, or if you are more traditional, you can call them by phone.

They overstaff all shifts so there is always going to be someone to pick up the phone or to chat online, so you don’t have to wait more than a few minutes for the help. They also evaluate each employee’s speed as well as the team performance as a whole on a regular basis, so you will get a high quality service regularly.

SiteGround has in-house tracking and load balancing. That means that they invest a lot of technical and human power to make their support as efficient and fast as ever.

On the SiteGround website, you can find tutorials and a detailed knowledge base, which are among the most popular self-help hosting materials online. They also offer a webinar series where they share knowledge about the hottest topics of the day. And you can find a setup wizard they have created and that welcomes each newcomer in the user area and provides guidance through the first steps of the hosting account setup.

Pros & Cons of SiteGround

SiteGround is a good choice for web hosting based on their continued performance and their innovation and continual upgrades to their hosting platform. SiteGround’s managed hosting features are well suited for WordPress, Joomla as well as the Drupal websites.

If we are talking about what is good on SiteGround we will most certainly mention the free domain you will get, free daily backups and restore as well as free Let’s Encrypt SSL. The good thing is that they offer free Cloudflare CDN, cPanel interface as well as the really fast uptime and shared hosting utilizes Linux containers.

The large number of plans under the hosting types will most certainly fit your needs and if not with the Enterprise type you can customize your plan with the help of SiteGround’s personal account managers.

The only bad part of the SiteGround’s offer is that you get web space limited at 10GB to 30GB.


SiteGround is one of the fastest growing website hosting companies, and here is why. First of all, their products have a good pay for quality ratio. This means that you get the best service for more than a reasonable price. They also have a bunch of plans and types of hosting to choose from. Also, good customer support is another thing that adds to their value, as well as the pricing plans to meet everyone’s needs. SiteGround is the perfect choice for you whether you are looking for shared, dedicated, enterprise, cloud hosting or you plan to be their reseller. You don’t need to hesitate any more, just join the Internet community – you now know what to pick.

SiteGround Reviews

David Cross

David is the chief editor at WebHostingMedia right from the beginning. He has a great passion for building and managing websites and creating helpful content. He is also interested in programming - currently learning python.
SiteGround Rating by David Cross: 4.3 / 5.0

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