One.com Review
One.com provides domain registration, shared web hosting, and email hosting at affordable rates. All plans include a domain, a drag and drop website builder, 1-click WordPress installer, unlimited email accounts, and unlimited transfer. One.com may not come with so many free options, but the prices are a true bargain. Anyone looking for a no-frills hosting for their site, will appreciate the simplicity and affordability of One.com.
As we will reveal in this One.com review, this hosting provider has a global customer base and offers support in multiple languages including Danish, German, English, French, Norwegian, Finish, Italian, Portuguese and Spanish.
One.com Overview
One.com is better known on the European hosting market, where the company has been present since 2002. One.com was founded by Jacob Jensen, and it was formerly known as B-one. The company is based in Denmark, but has customers from all parts of the globe. Its customer base count is a little over 1 million.
One.com has won numerous awards during its more than a decade long existence including #1 UK Budget Hosting Provider and Best Budget Choice awards.
Features of One.com
One.com plans may not come with so many bells and whistles as hosting plans offered by other companies, but we can confidently say that its product bundles include all the essentials you need to build, host and secure a website. One.com’s plans come standard with some features like free SSL, which may be listed only with premium plans elsewhere.
Here’s a rundown of One.com’s most important hosting features:
- User-friendly website builder (WYSIWYG editor) with free access to a range of templates;
- Free SSL certificate included on all plans;
- Free domain (for the 1st year);
- 1-click WordPress installer;
- Built-in blog system;
- Exchange Active Sync to sync mails, calendars and contacts on your mobile devices;
- com Gallery to store and share photos and videos;
- SSH & FTP access;
- PHP & MariaDB database;
- Advanced statistics tool to measure and analyse traffic on your sites;
- Google AdWords integration to market your site: if you top up your Google AdWords account through One.com with $25, you will get $75;
- Unlimited email accounts with POP and IMAP, and personal email address;
- Email virus- and spam filter;
- 24/7 Chat Support;
- Backup & restore with premium tier plans;
- Access to DNS management, etc.
One.com’s hosting plans cover the essentials you need for hosting your site. Plans don’t come out-of-the-box with eCommerce capabilities, but you can add a web shop to you site for a monthly fee of $10.35. Other add-ons include SiteLock, which automatically scans your website daily to keep it malware free.
Plans & Pricing
One.com offers 4 pricing tiers one of which is a one-year free plan. Pricing is based on storage space and memory:
- Starter (1 year Free!): for a one-time set-up fee of EUR12.00 (USD 13.40), you can enjoy the Starter plan for free for one year. This plan includes: 25 GB storage, 512 MB RAM, single database, single domain, and SSL certificate. The Starter plan is suitable for basic websites or blogs, or email hosting;
- Professional ($2.30/month): 100 GB storage, 1 GB RAM, multiple databases, single domain hosting, SSL, SSH, and 2 x CPU. The Professional plan is configured for websites with dynamic and interactive content;
- Professional Plus ($3.15/month): 200 GB storage, 2 GB RAM, hosting for multiple databases, multiple domains, SSL, SSH, 4 x CPU, Backup & Restore. This plan is configured to meet the needs of a demanding WordPress site;
- Business ($5.40/month): 500 GB storage, 4 GB RAM, multiple databases, multiple domain hosting, SSL, SSH, 8 x CPU, Backup & Restore. The Business plan is suitable for larger and more complex websites.
All prices are without VAT and are applicable for the promotional period only. After the promotional period, prices renew at regular rates, which means around a 45% price increase. One.com offers a 15-day money-back guarantee, which is below the industry standard 30-day money-back guarantee.
Customer Support
The One.com’s Support page includes Getting Started guides and FAQs, as well as a ticketing based support system. Other than these, you can get support through live chat, email and phone. Of all support channels, live chat support is available 24/7. Customer support is available in multiple languages.
We’ve found mixed reviews about One.com’s customer support, with some users praising their customer-first approach and knowledgeability. Other reviews were less than generous with One.com’s customer service, complaining about slow support and shady vendor lock-in practices (e.g. plans renewing annually despite efforts to cancel it). Both negative and positive user-submitted reviews date back to 2016, so they are fairly recent.
Pros and Cons of One.com
One.com is a straightforward, no-frills hosting service that includes all the essentials of web hosting. Promotional plans are highly affordable, while plans at regular rates are close to the pricing of mainstream unlimited web hosting providers (e.g. HostGator, BlueHost, InMotion Hosting).
As for the pros and cons of One.com, here’s what you need to know:
Pros
- Easy-to-use website builder;
- 24/7 live chat support;
- Free Starter plan for 1st year (pay only the set-up fee);
- Free domain included for 1st year;
- Free SSL certificate.
Cons
- Only 15-day money-back guarantee;
- No eCommerce capabilities out-of-the-box;
- Some complaints about customer support and cancellation;
- No VPS or dedicated hosting options, upgrade is not possible.
One.com is a strong contender for email hosting and domain registration, but its hosting plans are not for everyone.
One.com Review Conclusion
One.com offers domain, email and web hosting at affordable rates, but it’s a service more suited for newbies, users who quickly want to establish an online presence or want to host their domain, mail and website at a single provider. First-time users will appreciate the simplicity and ease of use of One.com’s website builder and control panel, but advanced users will find One.com’s hosting plans lacking in advanced features. Since there are no upgrade options (no VPS or dedicated hosting offerings), once you outgrow your resources, you’re forced to migrate to another host.
