Does BlueHost Offer Free Webmail Access? – Why Should You Use It?

BlueHost is a well-known hosting company who offers various servers from domain registration through web hosting service to email hosting. If you want to find out more about the company, please read our detailed BlueHost review, where you will find uptime and performance stats, personal experience and more useful info about BlueHost.

Often we run into the same question, so we wanted to clarify this. We have been asked if BlueHost offers webmail access. In short, Yes! BlueHost does offer access to webmail through their platform.

What is Webmail and Why Should You Use It?

BlueHost offers a huge amount of features to its clients, including webmail access. Webmail is a web-based email solution, which allows the user to access email account through a web browsers.

In most of the cases people choose to send and receive emails using an email client such as Microsoft Outlook, Thunderbird, Opera Mail or other. In order to setup an email account with your favorite email client is a long and tedious task. If you are using multiple devices for work and want to have access to your email on every device, you will need to install the email client and setup email on each and every device. The webmail application just saves you from all the hassle, and grants you access instantly to your emails.

With BlueHost webmail you will be able to perform the same tasks like with any email client. The only difference is that you will be able to read and write email from your web browser. You will also have to remember your email address and password in order to login from FireFox, Chrome, Opera or your favorite browser.

So if you want to have access to your emails on the go, webmail is definitely a good solution to read and send emails securely.

Available Webmail Clients at BlueHost

When you first access BlueHost webmail application, you will be asked to choose a webmail client. You can choose from Roundcube, Horde or SquirelMail. You can choose a different webmail client every time you login to your account, or you can opt for the autoload function if you already have a favorite.

  • Roundcube: is the most popular webmail client used by BlueHost clients and has the same look and feel as any other email application with the difference that is running in your web browser. You can import and manage address book and can organize folders too. Writing email is simple with the rich text html composer and spell checker. You can setup up preset email responses to save even more time.
  • Horde: is the complete solution for managing emails, calendars, notes and tasks. Its main feature is however the collaboration app. This enables you to share calendars, notes and tasks with your colleges, who certainly have to use Horde also.
  • SquirelMail: is the simplest webmail client you will find out there. Unlike Roundcube or Horde, this email client has fewer features. Comes with a user-friendly interface and offers more customization options than other two.

Also Read: Should You Use Gmail for Business?

How to Access BlueHost Webmail?

bluehost webmail access

You don’t need to setup anything because webmail is all online. You can access it in three different ways:

  • Option 1: using any web browser go to, type your email address and password and click Login.
  • Option 2: login to your control panel at and click on Hosting > Email menu. Find the email address you want to access and click on View Inbox. This will take to the login page, where you will need to type your email and password.
  • Option 3: you can setup a custom sub-domain for your main domain that redirects to the webmail client. To do this, you will need to login first to your email using one of the above mentioned methods and copy the URL from the browser. In the control panel, you will need to setup a subdomain such as and redirect it to the URL you just copied. Next time when you access the subdomain, this will take you directly to email login page.

IMAP or POP3 – Which Protocol Should You Choose?

Using webmail is a great option to access your emails from anywhere; however you might also want to have an email client on your main computer, which you use most for your work. If you want to setup your email to Thunderbird or other email client, you will need to choose a protocol.

When you send an email, the message will be stored on an email server. You can setup up the email application to retrieve email from the email servers using two different protocols: POP3 or IMAP. This causes much confusion among users, mainly because they can’t decide which protocol to use.

  • IMAP: this setting allows you to access your email on multiple devices. Multiple users can also access the same email account. So if someone read, reply, forward, delete or whether manage the email, the changes will be saved to the email server and will by synced with all email clients that are connected to this account via IMAP.
  • POP3: this configuration allows you to access your email on only one device. Most email clients that are setup with POP3 will delete messages from the server, and will only be stored on the device where your email client is installed. You should not use this protocol if you want to have a saved copy on the email server, where you can access your emails whenever you need it.

Potential Problems with Email Client or Webmail

BlueHost is a reliable hosting provider and most of the time everything works perfectly. However, due to technical problems you might not be able to send or receive email from both email client and webmail. This can be caused by several things such as:

  • Maximum Email Numbers per Hour: by default, BlueHost limits each customer to send a maximum 150 email per hour. In a day-by-day situation, when sending out business emails, this number won’t be a problem. But if you send out an email to your email list, that contains more than 150 recipients, you will get notified by the system, that you exceeded the maximum amount of emails. If you have more than 150 email subscribers, you can split it in multiple lists, and schedule the emails to different hours. Forwarders can also cause similar problem. So always check these two before contacting support. If you would like to increase the number of emails you can send per hour, you should contact support and give them details why you need that limit increase.
  • Email Can’t Be Delivered: there could be multiple reasons why you will get this error message when trying to send an email. Rather your web space is full, and can’t save the email to the email server, or the email address you are trying to send does not exists. In the last case, the email will bounce back as undelivered.
  • Email Server is Down: due to technical problems sent emails can queued up on BlueHost’s mail proxy server. In this case you should wait couple of hours for the email to be sent out, before you try re-sending it.


As you may recall, BlueHost offers a feature-rich service, when it comes to emails. Their webmail application will make it easy to everyone to access and manage their emails from anywhere in a securely manner. If you are looking for a reliable hosting that offers an easy to use webmail app, BlueHost should be on the top of your list of consideration. If you are ready to buy BlueHost, I recommend taking a look to available BlueHost coupon codes, in order to save some money on your purchase.


David Cross

David is the chief editor at WebHostingMedia right from the beginning. He has a great passion for building and managing websites and creating helpful content. He is also interested in programming - currently learning python.