BlueHost vs HostGator – Which Web Hosting is Best?

Comparing web hosting services can seem intimidating, but with a good understanding of the differences between companies, you can easily find the web hosting service that best suits your needs.

In this article, we will compare two of the most popular web hosting services: BlueHost and HostGator.

We’ll discuss their features, performance, customer support, and other details to help you make an informed decision.

Web hosting refers to providing websites and other internet resources with space on a server. This is usually done through a web hosting company that provides services that allow users to access and manage their websites both online and offline.

When selecting a web hosting service it is important to consider factors such as customer support, storage, bandwidth capacity, security measures, and pricing plans.

Comparing BlueHost and Hostgator

The purpose of this article is to compare the two popular web hosting providers: BlueHost and HostGator in order to help readers choose the provider that best fits their needs.

We will look at factors such as performance, customer support, pricing plans, security measures, and more in order to give you an accurate overview of each provider’s capabilities so that you can make an informed decision about which one is right for you.


Founded in 1996 in Provo Utah, Bluehost is one of the oldest and most established web hosts on the market today. They offer shared hosting plans with unlimited storage space and bandwidth as well as VPS and dedicated server plans with customizable options.

BlueHost also provides 24/7 customer support via phone or email as well as a 30-day money-back guarantee if you are not satisfied with your purchase.


Founded in 2002 in Houston Texas, HostGator has grown into one of the largest web hosts on the market. They offer shared hosting plans with unlimited data storage and bandwidth as well as VPS plans with customizable options depending on your needs.

HostGator provides 24/7 customer support via phone or live chat as well as a 45-day money-back guarantee if you are not satisfied with your purchase.

Brief History of BlueHost

BlueHost has been providing web hosting solutions for over 15 years, making them one of the most experienced companies in the space. It started out as a smaller, more boutique-style provider, focussing on small businesses and individuals looking to create their own websites.

Over time, BlueHost has grown and now provides web hosting solutions for all types of website owners: from bloggers to larger businesses and e-commerce sites.

Brief History of HostGator

HostGator was founded in 2002 by Brent Oxley as a small web hosting company offering shared server solutions. Since then, HostGator has grown significantly and now offers a variety of hosting solutions including shared, VPS, dedicated servers, WordPress hosting, reseller hosting, and cloud hosting.

In 2012 HostGator was acquired by Endurance International Group, which is now its parent company.

Current Market Position of BlueHost and HostGator

Today, both BlueHost and HostGator have firmly established themselves as two of the most popular web hosting providers available on the market. Both companies offer reliable service at competitive prices with features that appeal to both experienced website owners and those just getting started.

BlueHost is particularly popular among bloggers due to its easy-to-use control panel and one-click WordPress installation as well as its strong customer support team and a wide range of additional features such as unlimited bandwidth, SSL certificates, and custom email accounts.

Meanwhile, HostGator offers customers a good blend of pricing flexibility with quality performance levels along with options such as the ability to pay month-to-month without long-term contracts required or having to sign up for an expensive package right away.

Additionally, they offer unlimited bandwidth, and scalable RAM/storage resources along with automatic backups that give customers peace of mind should anything go wrong with their site or data storage needs change over time.

Features and Services

BlueHost is a leader in web hosting services, offering comprehensive hosting solutions including shared, cloud, WordPress, and WooCommerce hosting. All their hosting solution plans come with a variety of features like pre-installed WordPress CMS, unlimited storage space, unmetered bandwidth and domain name registration.

Moreover, they also offer SSH access to their Linux servers along with SFTP access to their Windows servers.

HostGator offers a variety of hosting solutions ranging from shared web hosting to virtual private servers (VPS). Shared web host plans give users access to SSD storage and unlimited bandwidth while VPS plans offer full root access to the Linux operating system.

Additionally, the host provides its customers with numerous features such as a free domain name for one year with registration, email accounts, and site builders for all accounts.

Comparison of Features Offered by BlueHost and HostGator

Now, let’s compare the features offered by these two hosting companies. In the following section, we will compare the storage, bandwidth, email, control panel, site migration, customer support, pricing, add-ons, security, and extras offered by HostGator and BlueHost.

Storage and Bandwidth

Both hosts offer unlimited storage space and unrestricted bandwidth for their shared web hosting plans as well as VPS services. Additionally, BlueHost also offers free SSD storage for all its clients while HostGator gives full root access to its Linux servers which allows them to create unlimited databases or websites on their servers in order to use the available resources fully.

Email Hosting

Both providers give users the ability to set up an unlimited amount of email accounts on their domains without any additional charges or restrictions on their accounts.

However, HostGator offers more flexibility in managing your emails with its G Suite add-on service which enables you to create custom email addresses for your business or organization easily and quickly.

Control Panel

Both companies provide cPanel control panels that offer point-and-click management and website setup capabilities.

However, BlueHost provides more advanced features like auto-installers and Softaculous script library which allow you to install several applications onto your account without having technical knowledge or any manual steps involved in the process at all.

Site Migration

BlueHost provides a free site migration service which includes transferring up to five websites along with emails and databases from another host into their environment quickly without any interruption in services or downtime on the transferred sites.

Meanwhile, HostGator requires customers to pay an extra fee if they need help migrating a website or database onto their systems using FTP or SSH access only which removes some of the convenience compared to what Bluehost offers in this regard.

Customer Support

BlueHost has an expansive customer support service that includes 24/7 live chat along with technical support staff all day every day so that customers can get assistance anytime they encounter problems or have questions about usage policy/procedures.

On the other hand, HostGator’s customer service is limited mainly via emails although live chat is available during certain times only making it less reliable than what BlueHost has set up for customers who need help from them more quickly than just through emails.


Bluehost’s pricing structure is simple yet flexible offering discounts that range depending on how long customers sign up for – usually between 12 months minimum at $7/month up to 36 months at $3/month.

Meanwhile, HostGator offers three ‘Hatchling’ plans to start at $2.75 per month but it doesn’t provide discounts if customers sign up for longer periods like Bluehost does.


BlueHost does an excellent job at protecting its customers from malicious attacks by offering a variety of security features such as:

  • Firewall – To protect against malware, viruses, and other malicious attacks.
  • Database Security – To protect customers’ databases from unauthorized access.
  • Secure Socket Layer (SSL) Certificate – To ensure secure data transmission over websites.
  • Website Backup – To back up customer websites in case of data loss.
  • Malware Scanning – To detect and remove malicious scripts and malicious apps before they can cause damage.

HostGator also offers many great security features such as:

  • DDoS Protection – To guard against distributed denial-of-service attacks which attempt to make a server unavailable by flooding it with traffic or requests.
  • Server Hardening – To protect servers from unauthorized access or tampering with the file system, compilers, system binaries, etc.
  • Intrusion Detection System (IDS) & Intrusion Prevention System (IPS) – To detect and prevent unauthorized access or malicious activity on servers.
  • Secure Access Control Lists (ACLs) – To regulate access activities on web servers so that only authorized users can access certain files and directories.

Both BlueHost and HostGator provide secure web hosting services but offer slightly different features when it comes to ensuring the safety of their customers’ data and websites. By understanding their unique safety standards, you’ll be able to make an informed decision when purchasing a web hosting package for your business or personal site!

Add-ons and Extras

Both hosts provide various ‘add-on’ services beyond just regular hosting such as domain privacy protection fees refundable when canceled before the completion period, auto-renewals, and malware scans.

Additionally, Bluehost presents two extra complimentary tools: Google AdWords credit worth $100 dollars & Bing Ads credit worth $50 dollars upon successful signup validating how value conscious they are when looking after new customers.

Performance and Uptime

Performance and uptime are two of the most important factors to consider when choosing a web host provider.

Performance relates to how quickly a site can load and process requests, while uptime is the percentage of time that your website is up and running without disruption. The better the performance and uptime, the smoother your website will operate.

Comparison of Performance and Uptime of BlueHost and HostGator

Bluehost is known for its strong performance with its servers optimized for WordPress hosting. It offers an average page load time of 1 second whereas HostGator takes about 1-2 seconds longer on most tests. Bluehost has an average uptime of 99.99%, which is quite reliable, while HostGator’s average uptime is only 99%.

For those looking for faster page loads, Bluehost seems to be the better choice as it has consistently been shown to have a slightly faster response time than HostGator in most tests.

However, when it comes to reliability, HostGator’s slightly lower uptime may not be a major drawback as both providers offer solid performance overall. In conclusion, both Bluehost and HostGator offer high-performance solutions with reliable uptimes, but if speed is your primary concern then Bluehost might be the right choice for you.

Ease of Use

When it comes to user-friendly web hosting, BlueHost and HostGator are two of the most popular options. Both companies offer a variety of services and features, including user-friendly control panels, website design tools, and support. In this section, we will compare the ease of use between BlueHost and HostGator.

Ease of use is an important factor to consider when choosing a web hosting provider. Both BlueHost and HostGator offer some very user-friendly features that make it easy for anyone to manage their websites without having a lot of technical knowledge or expertise.

BlueHost offers a control panel known as cPanel, which is one of the most popular tools in the industry for creating websites, managing databases, and other related tasks.

It has an intuitive interface that makes it easy to navigate, as well as various tutorials and support documents that can help users understand how to use its various features. BlueHost also provides access to popular website-building tools such as WordPress and Joomla!

Similarly, HostGator also offers a control panel known as Plesk which is easy to understand and navigate. It has helpful tutorials and support materials available on their website as well as access to popular website-building tools such as WordPress and Joomla!

Comparison of Ease of Use of Bluehost and HostGator

Both Bluehost and HostGator offer very user-friendly features that make it simple for anyone to manage their websites without needing a lot of technical knowledge or expertise.

However, when comparing the two companies side-by-side it’s clear that Bluehost has the edge in terms of ease of use due to its more intuitive interface than HostGator’s Plesk control panel. Additionally, Bluehost also provides access to more advanced website design tools such as Adobe Dreamweaver and WHMCS (Web Host Manager Complete Solution).

Customer Support

BlueHost offers around-the-clock customer support on a toll-free number, as well as live chat and email. Their phone support is available 24/7, while email and chat support is available from 8 am to 8 pm (CST). There is also a large library of help documents that customers can access for information about using their service.

HostGator offers 24/7 phone and live chat support with toll-free numbers, as well as dedicated email addresses for each department. They also provide access to a large knowledge base with guides and answers to frequently asked questions.

Comparison of Customer Support Offered by BlueHost and HostGator

BlueHost and HostGator offer similar levels of customer support, including 24/7 phone support, online chat, dedicated email addresses, and FAQs resources:

  • Bluehost: Toll-free phone 24/7; Live Chat & Email 8am – 8pm (CST); Knowledgebase & FAQs resource
  • HostGator: Toll-free phone & Live Chat 24/7; Dedicated email department; Knowledgebase & FAQs resource

Both BlueHost and HostGator have generally positive reviews when it comes to customer support. Customers report that the staff are friendly and knowledgeable, the calls are answered quickly, and issues are usually resolved in an efficient manner.

In addition, both companies provide helpful resources such as guides, video tutorials, and FAQs which customers find very useful when troubleshooting technical issues or general questions related to the services they offer.

Pricing and Plans

BlueHost offers a range of plans catering to different customer needs. The Basic plan starts at $2.95/month, the Plus plan at $5.45/month, the Choice Plus at $5.45/month, and the Pro plan at $13.95/month. All plans come with a free domain name for 1 year, a free SSL certificate, unlimited storage, and bandwidth, 24/7 customer support, and a money-back guarantee of 30 days.

HostGator offers four web hosting options – Shared, Cloud Hosting, VPS Hosting, and Dedicated Server Hosting – each with several packages in each option. Pricing begins from as low as $2.75 to up to $6 per month for shared hosting plans and ranges from $14 to $248 for dedicated server hosting plans.

All plans come with a free domain name for 1 year, a free SSL certificate, unlimited storage and bandwidth, 24/7 customer support, and a money-back guarantee of 45 days

Comparison of Pricing and Plans offered by BlueHost and HostGator

BlueHost offers four different shared hosting options while HostGator has over 100+ different packages across four different types of web hosting- Shared, Cloud Hosting, VPS Hosting & Dedicated Server Hosting.

When it comes to pricing – Bluehost is slightly more expensive than HostGator but has more features such as unlimited storage & bandwidth whereas with Hostgator you will have limited resources on less expensive packages. In terms of money-back guarantees – Bluehost offers 30 days whereas Hostgator offers 45 days.

It is important to know what kind of features you need when deciding between Bluehost or Hostgator or any other web hosting provider. If you are looking for a simple affordable solution – then go with shared hosting on either platform which provides enough resources to get started .

If you are looking for added performance, scalability & better security then consider going with higher tiers such as VPS or dedicated server hosting which tend to be more expensive but worth the investment in the long term.

It also depends on your budget, needs & requirements – so make sure you review both options before making your final decision.

Customer Reviews and Ratings

BlueHost has a solid reputation among its customers, with many praising its user-friendly dashboards, easy-to-set-up plans, tech support, affordable pricing, and reliable infrastructure. On consumer review websites such as Trustpilot and ConsumerAffairs, users have given BlueHost an overall rating of 4.3 out of 5 stars.

HostGator is also highly rated by its customers. The user feedback on Trustpilot is especially positive with an overall rating of 4.5 stars out of 5. Likewise, on ConsumerAffairs HostGator has earned a 4 out of 5-star rating from more than 3k customer reviews across various countries, indicating a generally high level of customer satisfaction with the service provided by the web host provider.

Comparison of Customer Reviews and Ratings for BlueHost and HostGator

In terms of reviews and ratings, both BlueHost and HostGator have received positive feedback from their customers with both hosting providers earning a 4+ star overall rating on consumer review websites including Trustpilot and ConsumerAffairs.

However, the difference between the two hosting providers is that HostGator has slightly more positive ratings compared to Bluehost, with an average rating between 4.3-4.5 stars compared to Bluehost which has a slightly lower rating in the range of 4-4.3 stars respectively for both platforms across all consumer review sites reviewed.

Both Bluehost and Hostgator offer reliable services based on the feedback they have received from their customers online.

However, Hostgator seems to have more satisfied customers than Bluehost in terms 2021 according to the reviews found online which puts it ahead when comparing these two hosting providers against each other in terms of customer satisfaction levels based on user experience feedback & ratings found online.


When it comes down to choosing between Bluehost and HostGator, both offer great value for money with competitively priced plans and reliable hosting services backed by 24/7 customer support in multiple languages. However, ultimately it comes down to personal preference as well as budget constraints and specific needs for your site or blog.

It is important to keep track of what each provider has on offer in terms of features & pricing before making an informed decision about which web host is best suited for you and your website or blog’s needs


David Cross

David is the chief editor at WebHostingMedia right from the beginning. He has a great passion for building and managing websites and creating helpful content. He is also interested in programming - currently learning python.