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1and1 web hosting review

1&1 Web Hosting Reviews

Is 1and1 Web Hosting a good choice for your website? You can find the answer to your question in this 1and1 review. Also you can find more information about the company, pricing, features, online support, uptime record as well their hosting plans. You can read the pros and cons of 1and1 hosting at the end of this review.
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1&1 hosting was established 26 years ago, and counts as one of the world’s leading web hosting providers. 1&1 taps into various international markets, making their products available in countries like Canada, Mexico, Great Britain, US, Germany, Austria, France, Italy and more.

1&1 Company Overview

The 1&1 Group manages over 19 million domain names on high-performance and green data centers across Europe and the US, and has a customer base of over 15 million.

Their services are not limited to web hosting alone – they also offer a comprehensive list of internet services like domain registration, site creation, online marketing, eCommerce tools, email hosting, etc., which position them as a one-stop internet shop.

1&1 Plans, Pricing & Hosting Features

For the most part, 1and1.com’s services are inexpensive and built to meet the budgets of individuals and small to mid-sized businesses.

1&1 Shared Hosting Plans

1and1 shared hosting plans

Prices for shared hosting plans start at just $0.99/month and go only as high as $6.99/month. Mind you, these are introductory prices, which usually renew at higher rates. To benefit from these great introductory prices, 1&1 asks you to commit for only 12 months as opposed to hosting companies that may “lock you in” for 2 or even 3 years.

Notable features of 1&1 shared hosting plans:

  • Free domain name;
  • Free SSL certificate;
  • Some unlimited hosting plans;
  • Access to 120 click & build web apps;
  • Email anti-spam and anti-phishing tools;
  • 1&1 CDN and SiteLock Basic included with some plans;
  • 24/7 service.

1&1 Virtual Server Cloud Plans

1and1.com’s VPS cloud plans use the latest Intel® Xeon® E5 processors, and feature 100% SSD storage and Plesk ONYX. There are 5 VPS plans available in this category with prices starting at $4.99/month and going as high as $19.99/month. Here too, these prices apply for 12-month plans.

Best features of 1&1 VPS plans:

  • VMware virtualization and SSD storage;
  • Choice of data center and choice of Windows or Linux;
  • Plesk ONYX;
  • Full root access;
  • Unlimited traffic;
  • 99.9% uptime;
  • Free backups, SSL certificates;
  • Server snapshots, etc.

1&1 Dedicated Server Plans

1&1’s powerful dedicated server options will help you deal with any mid-sized or large project you may have. Plans in this category kick off at $69.99/month and go as high as $299.99/month.

In terms of features, here’s what you can expect from these plans:

  • Variety of Intel and AMD processors;
  • Unlimited traffic;
  • Choice of Windows/Linux and managed dedicated servers;
  • Root access;
  • SSL certificate included;
  • First 3 months off deals;
  • Option to choose SSD drives with some plans;
  • Plesk 12.5 control panel;
  • Business Line by Dell dedicated server options;
  • Various backup, security, SEO and online marketing tools.

1&1 Cloud Server Plans

1&1 hosting lines up as many as 11 pre-configured cloud server plans or you can create your own VPS plan with 1&1’s Cloud Server Flex plan. Prices range between $9.99/month to $349.99/month. Hourly billing is also an available billing option with hourly rates starting at $0.014/hour. Managed cloud server plans are also offered by 1&1 starting from $14.99/month.

1&1’s cloud server plans boast the following features:

  • Choice of datacenter – Spain, Germany or US options;
  • SSD storage available;
  • Managed and unmanaged server options;
  • Various Linux and Windows OS options;
  • Unlimited traffic;
  • Plesk ONYX;
  • Built-in firewall;
  • Software development kit included, etc.

1&1 Managed WordPress Hosting

If you’re looking to host a WordPress site, 1and1.com’s managed WordPress hosting plans follow the same pricing structure as their shared hosting options, that is, prices range from $0.99/month to $6.99/month.

Here are some of the features that come with these WordPress packages:

  • 1 free domain;
  • 1 to unlimited WordPress website hosting;
  • SSD storage (some plans with unlimited SSD storage);
  • Unlimited visitors;
  • Pre-installed plugins, ready-to-use templates;
  • DDoS protection;
  • SSL certificate;
  • Pre-live staging;
  • CDN with Railgun and SiteLock Basic with premium plans.

Alongside web hosting services, 1&1’s web services extend to include site building (1&1 Website Builder), search engine marketing, online marketing, and web security services.

1&1 Customer Support

1and1 help center online support

1&1 offers customer support via phone and email. Their website has a Help Center populated with various articles on their services. Live chat is not an option when it comes to customer support, which is a big miss considering the size of this host.

Despite their excellent product offerings, there are some complaints about 1&1’s customer support, which usually involve issues with long waiting times.

Pros & Cons of 1&1 Web Hosting

1and1.com lines up a wide range of hosting options and features for their customers, but let’s see what are their best and not so good features:

1and1 web hosting pros and cons


  • Linux & Windows hosting with choice of multiple OS versions
  • Unlimited traffic across all plans
  • Vast selection of hosting plans
  • Data center locations in US and EU, possibility to choose data center with some plans
  • One of the top web hosts in the UK market
  • Low introductory prices and promotions
  • No vendor lock-in issues
  • Cloud servers offer hourly billing


  • No built-in eCommerce features (1&1 does, however, offer separate eCommerce services)
  • No live chat, some issues with customer support
  • No cPanel


There is no doubt about the amazing security and hosting features offered by 1and1 web hosting. You can start out at 1&1 with a simple shared hosting plan and upgrade as you go taking advantage of the well-designed and performance-driven hosting options lined up for you. Whether you want to configure your own plan, or change it later, 1&1 gives you a lot of freedom to add resources, scale your plans, choose your OS, work on long-term or short-term projects.

The only caveat is their unsatisfactory customer support, which can be a hit or miss sometimes. Otherwise, 1&1 ranks high in security and performance, delivering consistently high uptime scores and reliable services.

Whether you’re a developer, a medium-sized business or an individual user, 1&1 hosting surely has a plan that will suit your skill level and hosting needs.

1&1 Web Hosting Reviews

David Cross

David is the chief editor at WebHostingMedia right from the beginning. He has a great passion for building and managing websites and creating helpful content. He is also interested in programming - currently learning python.
1&1 Rating by David Cross: 3.9 / 5.0

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