hide.me reviews
Updated on: August 25, 2016
Company: Hide.me
Editor's Rating:
(4.5/5)
Price from: $5.42 / month

Hide.me is one of the many VPN providers that have gained a lot of popularity among consumers. Hide.me is particularly popular for its zero-log policy that holds strong even in the face of law enforcement. Read the review below to find out how Hide.me manages to achieve this and what makes it a service worth trying.

Overview of Hide.me

Speed, certified privacy, and strong security are some of Hide.me’s best features. Hide.me VPN is one of the truly no-log VPNs that offers you a veritable “cloak of invisibility” on the internet. They have a vast global network of servers and claim to be the fastest VPN in the world offering gigabit speeds. A large portion of their servers are located in Europe, but their coverage is far reaching. The company is based in Malaysia, a country known to not have any legislation that requires companies to retain customer data or log any data.

Hide.me Plans & Prices

Before delving into the details of each paid plan, it’s worth mentioning that Hide.me also has a Free plan that includes 3 server locations (Canada, Netherlands, and Singapore), a best effort bandwidth that starts at 3 Mbit/s, 2GB data transfer per month, a single VPN connection, and limited protocol support (limited to PPTP, L2TP, SSTP, IPsec – IKEv1 and IKEv2). Apart from the free plan, there are two paid plans, the Plus and the Premium. The Plus plan costs $5.42 monthly and comes with the followings: 29 locations, unlimited bandwidth (no fair use policy), 75GB data transfer per month, one VPN connection, and full protocol support, meaning that unlike the Free plan, the Plus plan also includes OpenVPN and SoftEther. The second paid plan, the Premium, costs 11.67/month and comes with unlimited bandwidth and data transfer, the same protocol supports as the Plus plan, and 5 simultaneous connections and dynamic port forwarding.

Hide.me has a 14-day money-back guarantee, so if you’re not satisfied with their service, you can cancel you plan within 14 days and get a refund.

There are several payment methods available including Bitcoin, which may be preferred by those who want an anonymous VPN experience. Even with other payment methods, your privacy is taken extremely seriously. Your payment cannot be tracked back to a specific account given that the temporary payment ID that’s generated during the payment process is permanently removed from their databases shortly after the payment was made.

Hide.me Features

As they fall outside the scope of EU and USA regulations, Hide.me’s response when compelled by authorities to provide data on users of their services is to comply with such request knowing that the information that they do log wouldn’t be of much help anyway, as they don’t keep any and cannot be compelled to keep any information to that extent about their users. The well-known security specialist Leon Juranic from DefenseCode has audited Hide.me and certified it as one of the most anonymous VPN providers.

Hide.me VPN offers all the features you would expect from a good VPN provider – hiding your IP and location, keeping your personal information safe, and securing your internet surfing.

This VPN provider has VPN locations in 23 countries. The majority of these allow P2P and up to five simultaneous connections. Their software is developed in-house, which means that it’s more robust in terms of security than other VPNs.

The website offers a free web proxy to browse anonymously and access geo-blocked websites. Among the features of Hide.me, you’ll also find extra features that may not be available at other commercial VPNs, such as a kill switch in case of VPN dropouts, and IP and DNS leak protection.

Hide.me has VPN clients for PC, Mac, Android, iPhone, iPad, Blackberry, and soon for Windows Phone as well.

Hide.me Privacy and security

The major points about the privacy and security elements of Hide.me have been already mentioned in this review. It’s clear that Hide.me doesn’t compromise on privacy and security – it implements all the latest and best protocols, it’s dead serious about protecting user data by adopting a strong no-logs policy that makes other VPN providers fade in comparison. The only information that it’s logged is your email address, the amount of data traffic for billing purposes, and a non-persistent log is kept for troubleshooting purposes that includes a randomly generated username and an internally assigned (non-public) IP address that is erased securely every few hours.

Hide.me Performance

Hide.me claims to be the fastest VPN service in the world. So how does Hide.me fare in the speed department? Speeds were tested on several protocols, and download speeds situated between 25.2 Mbps and 29.7 Mbps, while upload speeds ranged between 2.3Mbps and 2.9Mbps. IP check and DNS leak tests all came back clear.

The good thing about Hide.me is that they don’t put any caps on bandwidth and data transfer (except for the Free and Plus subscriptions), therefore the actual speed is largely determined by your internet connection speed and the exit country of choice.

Hide.me Customer Support

The available customer support options include the possibility to browse through the FAQs and setup and installation guides, to open a support ticket, ask for help on live chat or join the support community of Hide.me.

Hide.me Pros and Cons

To recap, here are some of the most important pros of Hide.me:

  • No-logs VPN, certified as most anonymous VPN;
  • Plenty of protocols to choose from;
  • Advanced features such as the kill switch and IP leak protection;
  • The possibility to have up to 5 simultaneous connections;
  • 14-day money-back guarantee;
  • Allows Bitcoin payment.

Cons of Hide.me include:

  • The Plus plan allows only 1 simultaneous connection;
  • Only to 2GB data transfer per month in the free plan.

Bottom line

All in all, Hide.me is a good VPN provider with a unique privacy policy, several protocol options and a good performance. You don’t have to take our word for it, you can test it yourself, and should you find that it’s not good for you, you’ll have the 14-day money-back guarantee to help you get out of a VPN deal that perhaps doesn’t entirely meet your demands.

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