The company eHost.com has been operating as online service provider since 1998. They are based in Houston, Texas and claim to host over one million websites on their platform. Ehost provides low-cost, cPanel based shared hosting. Beside the free domain name, which is very standard offer in the hosting industry, eHost includes a lot of other features such as: drag and drop website builder for quick and easy website creation, $300 worth Marketing suit to boost up your website traffic, 45-day money back guarantee and a lot more.
Although the company provides hosting service for almost 20 years, they are not very popular. In 2015 eHost has been “re-wrapped”, got a new website layout as well a new hosting control panel. Initially eHost was running on vDeck, but as many other leading hosting providers, they have decided to switch to cPanel, a more reliable and feature rich control panel. Beside the design change, eHost has introduced new features as well lowered the price.
eHost focuses on simplicity. The company’s main virtue relies in their drag-and-drop site builder, which comes with over 1000 pre-designed templates. The website builder is a very handy tool that helps users to create a website quickly, without the need of knowing any programming language. This could be extremely beneficial for novice users, who don’t have much experience with website building.
In the next part of this article, we will go deeper, and will analyze each aspect of the company eHost.com: reliability, uptime, guarantees, and will also talk about pros and cons. Please keep reading our full eHost review to find out if the company meets your exceptions. At the end of the page you will also find customer reviews on eHost.com.
What’s good about eHost.com?
Affordable hosting plan: with the current 50% discount, for only $2.75 monthly, you will get a hosting plan that includes all the necessary features that is needed to start and run a successful small website.
cPanel web hosting: the cPanel control panel allows you to have full control over your account. Add new domains, install custom scripts such as WordPress, Joomla, Drupal or Magento, create new email addresses, quickly and easily.
Drag & Drop site builder: this tool is perfect for newbies, who are looking to build a website, but have no experience though. The site builder allows you to quickly create a custom webpage, publish content, upload images, create slideshows and galleries, create a contact form and publish it online, without the need of writing a single line of code.
Guaranteed customer satisfaction: with the 45-day money back guarantee offered by eHost, you have enough time to test and have a good view on their service and support. Please note that domain price will be deducted from the amount of refund. Check eHost’s terms to see how how the refund works.
Free marketing credits: each new hosting plan includes $100 Google Adwords credits and $100 Yahoo/Bing network advertising credits, that you can spend driving traffic to your newly created website. This will be a good boost for building up your brand and make your first sales.
What’s bad about eHost.com?
Only shared hosting: this will not be a problem for low traffic websites. However websites that will grow over time, needing a VPS or dedicated server, will have to be transferred to other host.
Uptime and Performance of Websites Hosted with eHost
In the past few months we have been monitoring two websites that are hosted on eHost.com servers. One website was built with the website builder, while the other was running on WordPress. These websites are hosted on different servers. We used UptimeRobot for tracking the response and uptime of these websites. There results are very promising.
The website which was built with the premium site-builder offered by eHost had a very good average over-all response time (around 205 ms) and a 99.86% uptime in the last 30 days. What does this uptime mean? It means that the tested site was down for about one hour in the last month.
The website built with WordPress had also good average over-all response time (593 ms) and a 100% uptime. So this site (which is hosted on different server) was up and running all the time.
eHost Uptime Update: September, 2016
We are continuously monitoring couple websites hosed with eHost. We wanted to give you a quick update on the performance and uptime of these websites. The following screenshot shows the response time and website uptime in the last 30 days. It clearly shows that in September, 2016 it was an outage of 9 minutes. The total uptime for this month resulting in 99.94%, which is still a very good uptime considering that the company yearly uptime guarantee is 99.9%. The average response time 422ms, which is considered a reasonable speed for a shared host. I would like to mention, that this is the worst results we got during our tests. So here is the screenshot:
eHost Uptime Update: January, 2017
It is time again to update the our uptime records on eHost. In the last few months we have continued monitoring these two websites that are hosted with eHost. One is build using the eHost Sitebuilder, while the other is running on WordPress. Apparently the server that is hosting the website built with Sitebuilder is more stable in terms of performance (having an average of 507 ms response time), while the server where the WordPress site is hosted on shows some spikes in performance. Although the average response time for this website is better (272 ms), some times it takes even up to 1,5-2 seconds to respond.
The uptime stats for these two sites are as follow:
|eHost Uptime Period||30 Days||6 Months||All Time|
And these are the screenshots taken from UptimeRobot:
eHost Speed & Performance
The response time of a website is important, this determines how fast the user will connect to that particular site. However when first accessing the website, the load time is more important. This is the time that a user will have to wait for the page to fully load (download images, scripts and files). To test the load time of these sites we used Pingdom’s website speed tool.
The website which was created with the site builder, has loaded within 3 second having a page size of 3.8 MB – the tool awarded this website with a 97/100 performance grade (almost perfect).
The other website, that is based on WordPress only received a 86/100 performance grade, but loaded a bit faster: in 2.88 seconds. Please note, that the size of this website is 12MB (3 time more than the above mentioned one). This website has lots of images on the homepage and uses a medium complexity premium theme.
So, are these results any good? Well a website which loads entirely in 3 seconds is a pretty fast website (considering the fact that this is a shared hosting and can’t provide the performance of a dedicated server), so the performance is great. The uptime, however can be improved for certain servers, but still a 99.9% uptime is acceptable for shared hosting.
While we have been receiving lots of questions from our readers regarding eHost.com web hosting company, we wanted to answer the most frequent questions here:
Installing Your Favorite CMS to eHost
Ehost’s Quick Install tool enables you to automatically install your favorite software to your domain. This tab contain the most used content management, blogging and eCommerce platforms (WordPress, Drupal, Joomla, Concrete 5, Magento eCommerce, OS Ticket, phpBB Forum, B2Evolution blog, PrestaShop eCommerce). If you prefer other software, just click the QuickInstall icon in the control panel and you will be able to choose from hundreds of software including Moodle, ZenCart, Sugar CRM, Modx, Nucleus, Typo 3, Xoops, MediaWiki, and many others.
This tool will help you to install the latest version of many software with just few clicks. It will save you time and effort, because you don’t need to manually create the database and upload the files to your server, everything will be done automatically.
Is eHost good for WordPress Hosting?
As you already know, eHost offers low cost shared hosting. They allow to install and hosting WordPress websites on their servers. But are they actually good for WordPress hosting? From our tests (which results is presented above in this article) resulted that eHost is very good for small WordPress sites. It is obvious that they don’t offer managed WordPress service, and a shared hosting plan is not for high traffic websites. Small site built with WordPress receiving few hundred visitors daily will have a very good performance with eHost.
Is eHost using Weebly as Website Builder?
No, eHost is not using Weebly as their website builder platform. They use a more professional and more feature-rich site builder software offered by WebsiteBuilder.com
What Platform Does eHost Use? Is it cPanel?
Yes, the hosting account is managed through customized cPanel control panel. After your first login into your eHost hosting account, you can choose cPanel to manage your websites, emails etc. It is the same cPanel that you are used to use on other cPanel hosting providers, with all the same features, just a bit redesigned.
How to use eHost’s Website Builder?
When you access your eHost account for the first time, on the main screen you will be asked to choose between cPanel hosting or Website Builder. If you want to install WordPress or other CMS to your site, you will need to choose cPanel, however if you choose to create your site using the drag and drop site builder tool, you will have to select the Website Builder.
Once you have selected the Site Builder, choose the domain you want to build the site on and click to proceed. Choose a template that you like and fits your website category and start editing. Upload images easily, add text, create pages, insert image galleries, buttons, headings, navigation and more. The process is very simple, no programming is required to create the layout you want, just simply drag and drop the necessary elements to your template.
eHost: cPanel or Website Builder?
Because we have received few emails from our readers regarding this question, we decided to add some extra information to this review. As stated before, eHost offers multiple ways to build your website.
One of their option is the drag-and-drop website builder. This option is ideal for those users who are starting out with their first website. This tool does not require any skills of programming or web design. You can choose a template from the thousands of designs and adjust it to your personal needs. When you are done with the editing, with a press of a button you can publish the website to your domain. If want to modify your site, you can return anytime to the builder and make the necessary modifications. It is very simple to use.
Another option to create your website at eHost is to use WordPress, or other similar content management system. To install WordPress to your website, you need to choose cPanel in your account. As mentioned before, WordPress is also a very simple and easy to use software. With WordPress you can build more complex websites and expand them in the future. The website builder is limited compared to WordPress.
So which should you choose? If want to quickly set up a nice looking website and don’t really want to further develop it, you should choose the Website Builder, otherwise you should go with cPanel.
How much does eCommerce cost on eHost.com?
So you are looking to set up an online shop with eHost.com. In this case you have multiple options. You can choose their in-house eCommerce platform if you choose the Website Builder plan. Here you can choose from four different plans starting at $10.45 monthly and allowing up to 25 products. Here is a screenshot for a more simple overview of eHost eCommerce plans:
Dedicated IP address and domain privacy is also available. eHost provides discounts on many of their add-ons on the first invoice. You should note that the discounts are applied on the first billing cycle, this being the initial price in the above table. On the following invoices the regular prices are applied.
The other option to create an eCommerce website with eHost is to choose cPanel. In the “Quick Install” section of your cPanel account, you will have the option to choose from many different eCommerce applications such as Magento, PrestShop, TomatoCart and ZenCart. You can install these software for free to your website.
Does eHost offer any Coupon Code?
If you are looking for a coupon code that you can use on eHost.com I can tell you that you won’t find any. There is however a way to reduce the initial price and pay less on your first term. Click here to get out the best eHost discount.
eHost Domain Transfer and Privacy
If you want to transfer your domain to eHost you should get in touch with the support, because they have to initiate the domain transfer for you. If you want to move your domain out from eHost, first you should find another hosting provider or domain registrar to move the domain to. You will need the domain to be unlocked and to get the EPP key, which can be obtained only from eHost’s billing department.
If you want to hide your personal information on your domain whois, it is a good idea to purchase domain privacy. You can buy this service in your eHost control panel, it will cost $9.95 / years for one domain.
Is eHost HIPAA Compliant?
Unfortunately eHost is not compliant with the HIPAA law. You should NOT use eHost for hosting sensitive health information. We recommend Liquidweb for this purpose.
What Forms of Payment does eHost Accept?
You can buy eHost using a credit or debit card (MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB) or PayPal. Some electronic cards may also work, but prepaid and gift cards are not accepted. At the time of writing eHost does not accept payments in cash, check, money order or bank wire transfer. Moneybookers (Skrill), Webmoney, AlerPay, Bitcoin or other similar payment methods are also missing as payment options.
Conclusion – Is eHost a Good Choice for Small Business Website?
It is fact, that eHost is not for everyone. If you have a busy blog or website and want to transfer it to eHost, it might not be a good idea. However if you are just starting out with your first website, eHost is the perfect hosting provider. With this company you will have the option to create your site using their site-builder software, or you can use eHost like a regular host, by installing and uploading scripts to the server via FTP or File Manager.
If you are looking for a new host for your high traffic website or eCommerce store with large number of products, we recommend BlueHost or InMotion, because eHost will not be able to provide you with the necessary hosting power for these type of websites. We recommend eHost for small business or personal websites with low to medium traffic!