bluehost reviews
Updated on: January 2, 2017
Company: BlueHost
Editor's Rating:
(3.9/5)
Price from: $3.95 / month
Read User Reviews

BlueHost is one of the biggest shared hosting providers, today hosting over two million websites on their servers. The company is so confident about the quality of their service, that they implemented a 30 days full refund and an anytime money back policy. The already good hosting experience that you receive from BlueHost is topped with the 24/7 available, well-trained, in-house support team.

Matt Heaton the founder of BlueHost, who has established the company back in 1996. Today it is owned by the Endurance Group (the owner of other big brands).

The company is very proud of its in-house expert team, claiming that nothing is outsourced. BlueHost has its own fiber optic connections, their own 20,000 square feet data-center, and on their servers are powered by the custom developed Linux kernel operating system.

What’s good about BlueHost?

Affordable starting plans: whatever you are a beginner or an advanced user, at BlueHost you will find the right plan for your needs. Their most basic, “starter” shared hosting plan starts at $3.95 per month rate; this allows hosting one website. Customers, who need more “room”, can opt for the unlimited “plus” plan for only $5.95 per month starting price, this plan allows hosting as many website you want.

Reliable and trustworthy: the company has a very long history of almost two decades, that proves the fact that they have been doing a very good job if they managed to stay on the top for such a long time in this constantly changing and evolving hosting industry. BlueHost claims that today they are powering over 2 million website worldwide, which is a very positive aspect of a hosting company.

Using latest technology: was always a high priority at BlueHost. For instance, their shared hosting accounts are running on servers with 16-core ADM Opteron processors, 256GB DDR3 SDRAM, 64TB capacity SSD database storage, multiple Gigabit LAN ports and latest software version to ensure the best performance and the higher security for the hosted websites.

Support for open source: BlueHost is a big fan of open source software, their control panel offer one-click installation for a wide range of scripts such as Joomla, Drupal, WordPress and others. Since 2005, BlueHost is a great supporter of the WordPress.org project; recently they have launched managed WordPress hosting service that was created, optimized and customized especially for this software.

Option to expand: at the start, when building your first website there is no need for more than a shared hosting plan, and you may not think of how beneficial is to be able to upgrade your hosting plan later on. BlueHost offers the option to upgrade your current hosting plan to a higher level without going through all the hassle that may come with this process. The company offers multiple virtual and dedicated server plans, you can choose from.

What’s bad about BlueHost?

Migration service: although other hosting providers such as InMotion offers up to 3 website transfers for free, BlueHost is charching $99 for the migration service that includes up to 5 websites and not more than 20 email accounts. The transfer is only offered for shared plans.

The Power of BlueHost’s Shared Hosting

Here is a short video that explains how shared hosting works and how BlueHost is making it powerful and affordable:

Performance & Uptime for Websites Hosted at BlueHost

We have been monitoring one of BlueHost’s shared server for over six months now (March 2016), and decided to share our results with you. We used UptimeRobot to track the uptime and response time. Here is a screenshot taken from UptimeRobot that shows the total uptime for the last 30 days as well for the last 7 days:

bluehost uptime february 2016

The last downtime was recorded to be of one minute. In mid of February 2016, the tested website was down for about 37 minutes according to UptimeRobot, resulting of a 99.95% uptime for the last 30 days period.  Which is great for a shared plan. The average response time for this period was 714 milliseconds, which is also very good result. As you can see from the above screenshot, time-to-time there are fluctuations in performance but these are getting back to normal very quickly.

To see how fast websites hosted with BlueHost are actually load, we performed couple of tests with the website speed tool from Pingdom. Here are the results:

prestashop website hosted with bluehost

This website is actually an online shop and it is built with Prestashop. It is a smalls shop, having less than one hundred products added to it. The size of homepage is pretty large, mostly because of the high quality images. According to Pingdom, this site takes 2.6 seconds to fully load, which does not feel slow at all when visiting the website for the first time. This site does not use cache and files are not optimized either. So with a bit of extra work it could be improved to load under two seconds.

wordpress website hosted with bluehost

BlueHost is one of the largest WordPress hosting company (hosting over one million WordPress sites on their servers). We wanted to see how a WordPress site performs at BlueHost. The above screenshot is taken also from Pingdom, showing the requests, load time and page size of the tested WordPress site. Although the size of the homepage is larger than the site tested before, and there are more requests as well, the WordPress site loads faster. The better performance and faster loading speed is because of the W3 Total Cache plugin used on this website. If you want to learn more about how to speed up your WordPress site, please check out our linked tutorial.

Verify your BlueHost Account

Because BlueHost takes security seriously, each new customer has to verify their web hosting account. After you purchase your first hosting plan at BlueHost, you will need to verify it before full access is granted to your account. There are multiple options to verify your purchase, but the simplest and fastest way is to give them a call during office hours.

If you are outside the US and prefer not to call, you can use email verification as alternative. More more information about account verification please visit BlueHost.com

Conclusion – Is BlueHost a Good Hosting Company?

BlueHost has been in business for over two decades, which proves that they are doing something right. Our tests and experience also indicates that BlueHost is a reliable hosting company. They has been recommended by WordPress.org and other reputable websites, as the number one hosting service provider for WordPress. BlueHost is definitely a good choice for new as well growing websites. It is developer friendly, supporting many programming languages and is also great for newbie users.

BlueHost might not be for everyone though, because they are not cheap and features on their shared plans are limited. If you are looking for a budget host which allows hosting multiple domains, you should check out eHost or iPage. We highly recommend BlueHost for WordPress sites!

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Madeline Carter on Apr 30, 2015
Recently had to contact Bluhost's support because one of my Wordpress sites, hosted with the company has been hacked. My admin login info was changed and had no idea how to access my website again. They have helped me to recover and also updated the system to the latest version, so hopefully it will not happen again.
I really like this hosting company and appreciate their support and would recommend them to anyone who is running a wordpress site.